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At The Stretching Institute we take your satisfaction very seriously. While most businesses these days offer a guarantee, we would like to offer you more than just the standard, "Satisfaction Guaranteed" cliché.
If any of our products do not live up to the standard you expect; or you don't achieve the results you were hoping for; or you are dissatisfied with our services; or you feel we have let you down in any way... not only will we refund the cost of your purchase, but we will personally make it our mission to help you achieve exactly what you were hoping to achieve by purchasing our products in the first place.
And yes, of course all our products come with a 90-Day, 100% customer satisfaction guarantee. If for any reason you're not completely satisfied, simply return your purchase within 90 days and a refund for the cost of the product will be issued within 7 days.
Kind regards
Founder & CEO
The Stretching Institute™
Interested in learning more about The Stretching Institute
...and what we can do for you?
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The Stretching Institute™
47-47 36th Street, Suite # 3208
Long Island City, NY 11101
Call us on 877.580.7771
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Product Guarantee
If any of our products do not live up to the standard you expect; or you don't achieve the results you were hoping for; or you are dissatisfied with our services; or you feel we have let you down in any way... not only will we refund the cost of the product purchased, but we will personally make it our mission to help you achieve exactly what you were hoping to achieve by purchasing our products in the first place. |
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Delivery Guarantee
You can Rest Easy! We've been online since May 2000, and have shipped over 30,000 packages to 42 countries around the world. Less than 1% of our packages go missing, and if they do, we'll ship you another one, no questions asked.
Orders are posted on Tuesday and Friday. If you make your purchase on a Tuesday, Wednesday or Thursday, your order will be posted on Friday morning. If you make your purchase on a Friday, Saturday, Sunday or Monday, your order will be posted on Tuesday afternoon. |
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Shipping and Handling
All shipping and handling costs are calculated based on the weight of your order and the shipping destination, and can be viewed on the order check-out page.
All orders are sent via First Class Mail and are usually received within 8 to 10 business days. |
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Customer Privacy
Your privacy is an issue we take very seriously. Any information you provide to us is disclosed only to The Stretching Institute.
We will not sell, rent, distribute or give your information to any organization or third party.
Click here for more information about our privacy policy. |
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Online Security
Shopping on our site is safe! Our order processing system uses RC4 128 bit High-grade encryption, so that when you provide us with any personal information including your name, address, e-mail and credit card number, it is processed over a secure connection on secure servers.
We use Secure Socket Layers (SSL) to encrypt all information you provide before sending it to our servers. SSL is the industry standard and the best software available for secure ecommerce transactions. |
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Order and Payment Options
Ordering from our site is simple and easy. Click here for information about placing your order via mail or phone.
To place your order online, via our secure payment system, visit our product page and add your products to the shopping cart.
Payments can be made by Credit Card or PayPal.
We accept MasterCard, Visa, Visa Delta and American Express.
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