refunds & return policy
 
Brad Walker
Signiture

At The Stretching Institute we take your satisfaction very seriously. While most businesses these days offer a guarantee, we would like to offer you more than just the standard, "Satisfaction Guaranteed" cliché.

If any of our products do not live up to the standard you expect; or you don't achieve the results you were hoping for; or you are dissatisfied with our services; or you feel we have let you down in any way... not only will we refund the cost of your purchase, but we will personally make it our mission to help you achieve exactly what you were hoping to achieve by purchasing our products in the first place.

And yes, of course all our products come with a 90-Day, 100% customer satisfaction guarantee. If for any reason you're not completely satisfied, simply return your purchase within 90 days and a refund for the cost of the product will be issued within 7 days.


Kind regards

Founder & CEO
The Stretching Institute™

 

Special Internet-Only Bonus!
If yours is one of the next 200 orders placed through this website, we'll throw in a complete athletic preparation package, including a Special Bonus Stretching, Flexibility and Sports Injury Package worth over $300.00 for free when you order today!
The Ultimate Stretching Pack
Order The Ultimate Stretching Pack
The Stretching Handbook

Order The Stretching Handbook
Order Now!
US$74.97
Order Now!
US$26.47
Purchase the Handbook, DVD and StretchBand as part of the Ultimate Stretching Pack and you'll save nearly 10%. (compared to purchasing them separately) More information Contains clear photos of over 130 stretching exercises, plus information on the benefits of flexibility; the rules for safe stretching; and how to stretch properly. More information

 

 

 

 
Customer Information

Product Guarantee
Customer Privacy
Online Security
Delivery
Shipping and Handling
Order and Payment Options
 
 
 
Product Guarantee

If any of our products do not live up to the standard you expect; or you don't achieve the results you were hoping for; or you are dissatisfied with our services; or you feel we have let you down in any way... not only will we refund the cost of your purchase, but we will personally make it our mission to help you achieve exactly what you were hoping to achieve by purchasing our products in the first place.
 
 
Customer Privacy

Your privacy is an issue we take very seriously. Any information you provide to us is disclosed only to The Stretching Institute.

We will not sell, rent, distribute or give your information to any organization or third party.

Click here for more information about our privacy policy.
 
 
Online Security

Shopping on our site is safe! Our order processing system uses RC4 128 bit High-grade encryption, so that when you provide us with any personal information including your name, address, e-mail and credit card number, it is processed over a secure connection on secure servers.

We use Secure Socket Layers (SSL) to encrypt all information you provide before sending it to our servers. SSL is the industry standard and the best software available for secure ecommerce transactions.
 
 
Delivery

You can Rest Easy! We've been online since May 2000, and have shipped over 10,000 packages to 34 countries around the world. Less than 1% of our packages go missing, and if they do, we'll ship you another one, no questions asked.

Orders are posted on Tuesday and Friday. If you make your purchase on a Tuesday, Wednesday or Thursday, your order will be posted on Friday morning. If you make your purchase on a Friday, Saturday, Sunday or Monday, your order will be posted on Tuesday afternoon.
 
 
Shipping and Handling

All shipping and handling costs are calculated based on the weight of your order and can be viewed at the order check out.

All orders are sent via First Class Mail and are usually received within 8 to 10 business days.
 
 
Order and Payment Options

Ordering from our site is simple and easy. Click here for information about placing your order via mail, fax or phone.

To place your order online, via our secure payment system, visit our product page and add your products to the shopping cart.

Payments can be made by Credit Card or Wire Transfer.

We accept MasterCard, Visa, Visa Delta and American Express.
 
 
 
 
 
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